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Disclaimer: $33 supply and installation fee is only available to
 customers in the Sydney metropolitan area, available for
existing electrical hot water systems.

HeatPump NSW

Are you considering switching to a heat pump hot water system but don’t know where to start? You’ve come to the right place.  . Let’s get started…….

$700 - $900 Yearly Saving On Your Electricity Bill



FROM $33

$1200 Added Value

  • FREE Switchboard Upgrade*
  • FREE Concrete Slab
  • FREE Delivery
  • FREE Pickup of Old Tank
  • FREE Tempering Valve
  • FREE Duo Valve
  • FREE Pressuring Limiting Valve
  • FREE Rebate Processing

Unbeatable Product Value

EcoGenica heat pumps are one of the most efficient heat pumps on the market, with a COP rating of 4.8, what it means that the pump is 4.8 times more efficient than an electric hot water system.

  • Up to 81% your hot water bill
  • $5030 Heat Pump System for Only $33
  • Premium Quality Brand at a Bargain Price
  • No Extra Charges or Hidden Fees

Government Rebates

We can help you upgrade your hot water system to a more energy efficient model. You can reduce your energy and water consumption by switching to a more energy efficient hot water system. This means you can expect long-term cost savings on your bill.

You can also reduce your environmental impact by using a more energy efficient hot water system.

This incentive is part of  NSW government energy saving program.

A minimum amount must be paid for the cost of the hot water system and installation services. Your final cost will depend on the model you choose, the type of system you currently own, and the services provided. These may include travel and transportation costs, installation complexity, and the need for additional construction work.

How the Heat Pump Works

  • A heat pump works like a reverse air conditioner. It heats the water instead of heating the room.
  • A heat pump system works by transferring heat from the air to the water in the tank.
  • The fan draws air into fins called evaporators.
  • Heat from the air is absorbed by the refrigerant flowing through the evaporator. The refrigerant is then compressed into vapor, increasing its temperature and pressure.  
  • Hot steam flows through a heat exchanger, heating water and cooling the refrigerant.
  • When the vaporized refrigerant loses all its heat, it changes to a liquid state and is recirculated to the evaporator.


Data sourced from Sustainability Victoria’s Hot Water Running Costs 2020 and compares running costs of a 5.5-star gas storage system, 7-star gas instantaneous system, electric storage off-peak system, high-efficiency solar gas boosted system, high-efficiency solar electric boosted system, high-efficiency hot water heat pump on off-peak tariff.


Smart Life Style
Evo Heat 270
Rheem Ambiheat
$33 Plus Extra
COP (Higher is Better)
Tank Warranty
7 Year
5 Year
5 Year
5 Year
5 Year
10 Year
7 Year
Compressor Warranty
5 Year
3 Year
5 Year
2 Year
5 Year
6 Year
3 Year


Sizing a domestic hot water system with a heat pump

The smallest tank size will almost always yield the lowest energy consumption for the heat pump, but don’t be any smaller than your family really needs, or you risk running out of hot water.

Often sizing is based on very generous assumptions, resulting in large tanks that you may not need. Since a heat pump system can effectively heat any time of the day, you may want to choose a smaller tank. Each manufacturer has their own recommendations, so refer to those recommendations for guidance. 

How does a heat pump hot water system works

A heat pump hot water system consists of a heat pump unit, like the outdoor unit of a split system air conditioner, and a storage tank. Heat pumps draw heat from the air and pump it into a water tank. A good heat pump can do this effectively even in icy weather.

Is a heat pump hot water system a right choice

Heat pump hot water systems are much more efficient than standard electric water heaters, although electricity to the unit is still provided through conventional household wiring or solar panels.

Can a heat pump hot water system run by solar panels

Heat pumps still have to use electricity, although because they draw heat from the air, they use much less than is needed to heat the water. If programmed to run in the middle of the day, a heat pump can be powered entirely by rooftop solar panels for many or a whole year, depending on energy usage in the home and the size of the building. rooftop solar system.

Can a heat pump hot water system setup for off peak hours

The heat pump can run whenever you want using a timer. This could include using discounted off-peak rates, being more efficient during the day due to higher ambient temperatures, or using excess solar energy.

Am I eligible for heat pump hot water system rebates

own a home under $3 million. Replace existing hot water system more than 3 years from date of purchase. Select a product that is listed in the Clean Energy Administration’s Solar Water Heater Register.

What is $33 payment

The $33 payment is the co-payment the customer must make to trigger the state rebate. To qualify, households must have an electric hot water system, which must also be located outdoors.

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